An independent, evidential-standard investigation into a formal workplace complaint, grievance, or allegation of misconduct.
Grievances, harassment complaints and allegations of serious misconduct expose an organisation to real risk however they are handled, but handling them internally creates a specific risk of its own: a tribunal or external reviewer can reasonably question whether an investigation conducted by a colleague of the accused, or under pressure from the same management structure being complained about, was genuinely independent. That question alone can undermine an otherwise sound outcome.
An independent workplace investigation conducted to the evidential standard a tribunal or regulator would expect, covering interviews, documentary evidence review, and a clear, defensible written finding, free from the internal politics and conflicts that compromise investigations run in-house.
Independent, structured interviews with complainant, respondent and witnesses
Documentary and digital evidence review, handled with chain-of-custody discipline
A written finding addressing each allegation against the evidence
Recommendations that are separated clearly from the factual findings
Investigations follow ACAS-aligned procedural fairness principles throughout, with every interview documented, every piece of evidence logged with provenance, and findings tested against the balance of probabilities standard tribunals actually apply, led by an investigator with no prior relationship to any party involved.
Yes, and the investigation is conducted with that possibility in mind from the outset, with documentation and findings prepared to withstand scrutiny under cross-examination.
Not materially, and the fairness gained typically outweighs any difference in timeline, particularly where the alternative is a finding that gets challenged and has to be redone.
The finding follows the evidence in either direction. A finding that does not support a complaint is reported as clearly and as defensibly as one that does.
Yes, where complaints are connected to the same team or the same underlying conduct, they are commonly scoped together, provided each allegation is still investigated and reported on its own facts.
Every enquiry is reviewed by an analyst and routed to a scoping call, a fixed fee is confirmed in writing before any work begins.