These Terms and Conditions govern your use of the Greyline Investigations website at greylineinvestigations.co.uk. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
The Website is operated by Greyline Investigations Limited, a company incorporated in England and Wales (Company Number 17121990). Our registered email address is cases@greylineinvestigations.co.uk.
2.1 You may use the Website for lawful purposes only. You must not use the Website in any way that breaches applicable law, is fraudulent, harmful, or infringes the rights of any person.
2.2 You must not transmit unsolicited commercial communications, introduce malware or harmful code, or attempt to gain unauthorised access to any part of the Website or its infrastructure.
2.3 You must not attempt to scrape, reproduce, or systematically extract content from the Website without our prior written consent.
3.1 All content on the Website — including text, graphics, logos, service descriptions, layouts, and methodology descriptions — is owned by or licensed to Greyline Investigations Limited and protected by UK copyright law.
3.2 You may view and print content from the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works without our express written permission.
3.3 The name "Greyline Investigations" and associated branding are proprietary to Greyline Investigations Limited. Nothing on this Website grants any licence to use our trade marks or brand identifiers.
4.1 We make reasonable efforts to ensure the Website content is accurate and up to date. However, we do not warrant that the Website will be error-free, uninterrupted, or free from technical faults.
4.2 Service descriptions, turnaround times, and pricing information on the Website are indicative only. Confirmed scope, timelines, and fees are set out in the Client Services Agreement and Case Reference issued for each individual engagement.
4.3 Nothing on the Website constitutes legal advice. We recommend you seek independent legal counsel before acting on any information presented.
5.1 Submitting an inquiry via the Website does not create a contract or obligate Greyline to accept your case. An engagement begins only upon execution of a signed Client Services Agreement and NDA.
5.2 All information submitted via the inquiry form is handled in accordance with our Privacy Policy.
5.3 By submitting an inquiry you confirm that the information provided is truthful and that you are submitting it for a lawful purpose.
The Website may contain links to third-party websites. These links are provided for convenience only. We have no control over and accept no responsibility for the content, privacy practices, or terms of any third-party site. Visiting linked sites is entirely at your own risk.
7.1 To the fullest extent permitted by law, Greyline Investigations Limited excludes all liability for any loss or damage arising from your use of, or inability to use, the Website, including indirect or consequential loss, loss of data, or loss of business opportunity.
7.2 Nothing in these Terms limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by law.
7.3 We do not exclude liability for direct loss arising from our own negligence where such exclusion would be unreasonable under the Unfair Contract Terms Act 1977 or the Consumer Rights Act 2015.
We reserve the right to modify, suspend, or withdraw the Website or any part of it at any time without notice. We will not be liable if the Website is unavailable for any reason, including for maintenance or technical issues.
Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms at any time. The current version will always be available on the Website. Your continued use of the Website following any update constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact us at cases@greylineinvestigations.co.uk.